If the carriage on your printer has a latch, make sure it is closed. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find.Įxample of a printer with debris in the carriage path Open the door to access the carriage inside of the printer. If your printer has a battery, remove the battery. With the printer on, disconnect the power cord from the rear of the printer.
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