If you do have it, however, then take this to an Apple Store, or an AASP ( Apple Authorized Service Provider)! and they may be able to restore it. Unless you have the original packaging and receipt, you may be out of luck. If you do not know it, then look for it in a location you may have stored it in. It would be the one you've always entered. So, hold it right there, and refer to this link: If you Forgot the Passcode on your iPad, or your iPad is Disabled - Apple Support. See the following.Įnter the passcode incorrectly too many times, and you'd likely be locked out for good. You must do so from through Apple Support. The iPad cannot be unlocked from an iPhone. When the mobile itself is lost how can she verify the code? and so we are unable to track the lost iPhone. " lost iphone: my Fiend has lost her phone and when she is trying to login to find my phone web page it’s asking for a 2 step verification code which is being sent to the lost mobile. If you can't sign in with two-step verification using your Apple ID. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account. Keep your new Recovery Key in a safe place. In the Security section, click Edit > Replace Lost Key.Sign in with your password and trusted device.You can also add additional trusted phone numbers.Īs long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key. If you have additional devices with Find My iPhone enabled, you can verify them as trusted devices. Remove the device you no longer wish to use to verify your identity. Go to the Security section and click Edit.In the pop-up window, enter your Recovery Key.On the Verify Your Identity screen, select "Can’t access your trusted devices?".Go to your Apple ID account page and enter your Apple ID and password.You can also remove any devices you may have lost, sold, or given away. If you lost / can't reach the trusted device or phone number associated with your Apple IDĪs long as you still have your Recovery Key and remember your Apple ID password, you can sign in and add a new trusted device or phone number to your account. It’s one less thing to do, and your account is still protected with two-factor authentication. In some cases, your trusted phone number can be automatically verified in the background on your iPhone. If you use iOS 11.3 or later on your iPhone, you might not need to enter a verification code. You can also get a code directly from Settings on a trusted device. Click Didn't Get a Code on the sign in screen and choose to send a code to your trusted phone number. If you're signing in and don’t have a trusted device handy that can display verification codes, you can have a code sent to your trusted phone number via text message or an automated phone call instead. What if I can't access a trusted device or didn't receive a verification code?
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